Board of Directors

Below are the members of our Board, along with their profiles. All of the Non-Executive Directors meet the definition of independent directors as provided by both the 2018 UK Corporate Governance Code and the Association of Financial Mutuals Corporate Governance Code 2019.

Key to the Committees:

A Audit

N Nomination

GRC Governance & Risk

R Remuneration

I Investment

O Chairman

Wallace Dobbin BA, Barrister - Chairman (Non-executive)

N

R

O

Appointed: March 2008

Chairman:
June 2013

E
xperience: Wallace has extensive experience in corporate strategy, marketing and communications and is a trained lawyer. Previous roles include being a member of the UK Board of Zurich Financial Services, Strategic Development Director for BAT UK Financial Services and Business Development Director for Allied Dunbar Assurance.

Other appointments:
Wallace is a Non-Executive Director ('NED') of FNZ UK Ltd and was formerly a NED of Quilter Financial Planning Ltd, Intrinsic Financial Services Ltd and the Vice Chairman and Senior Independent Director of the Gloucestershire Hospitals NHS Foundation Trust. He was a member of the CBI London Council and a former Trustee of the Sir Steve Redgrave Charitable Trust.

David Brand BA, FIA - Senior Independent Director (Non-Executive)

A

I

GRC

N

R

Appointed: January 2014

Experience: David is a qualified actuary who, prior to his retirement in June 2012, had worked for the Hannover Re Group in the UK, acting as the Managing Director of its UK life reinsurance subsidiary from 2003. David had been with the company since 1988, and a Director since 1990. During his career David also held various roles with the Institute of Actuaries, including being a member of Council and he also served on the Health Committee of the Association of British Insurers from 2006 to 2012.

Other appointments: David is an independent Non-Executive Director of Chesnara plc, the life and pensions management company, where he also serves on the Audit and Risk Committee, Remuneration Committee and the Nomination Committee. He is an independent Non-Executive Director of Chesnara’s life insurance subsidiaries, Countrywide Assured in the UK and Movestic Liv in Sweden, where he is the Chairman.

Keith Baldwin (Non-Executive)

A

N

GRC

R

I

Appointed: August 2019

Experience: Keith has extensive experience across the financial services arena with expertise in Business Strategy, Corporate Governance, Sales and Marketing and Business Acquisition. He has held previous roles as Deputy Chairman and Chief Executive Officer of Allied Dunbar Assurance and Chief Operating Officer of Zurich (UK, International and Ireland) Life. Keith has recently stepped down as Non-Executive Director of Quilter Financial Planning.

Other appointments: Keith is also a keen aviator and is Chairman of the Board of Trustees of the Jon Egging Trust, Non-Executive Director of General Aviation Safety Council, and Liveryman of the Honourable Company of Air Pilots.

Steve PayneBSc, FIA (Non-Executive)

GRC

R

A

N

I

Appointed: September 2015

Experience: Steve is a qualified Actuary who has held a variety of senior management roles in the Life Assurance industry. These include Managing Director for Protection at Friends Life (2011-2014), a FTSE100 company, where he led the integration of the protection businesses of AXA, Friends Provident and Bupa. Steve was a member of Friends Life’s Group Executive. Prior to this, he led the Bupa Protection business where he became Chief Executive (2004-2010). Steve has also worked for two Reassurance businesses which are now known as Scor and Hannover Re, and was Deputy Chief Executive at Revios (UK), the company that became Scor (UK) (2004).

Other appointments: Steve was appointed as a Non-Executive Director of Safe World Insurance Group UK Ltd in June 2019. He is also an independent Non-Executive Director of Pacific Life Re Limited, the life reinsurance company. Steve is a past Chair of ILAG (The Investment and Life Assurance Group), a former member of the ABI Protection Committee, and was twice Chair of the Institute and Faculty of Actuaries Healthcare Conference.

Helen McEwan BA, AFPC (Non-Executive)

N

A

GRC

R

I

Appointed: September 2016

Experience: Helen has a wealth of experience across the life and pensions industry with particular expertise in Strategy, Leadership and Partnership Development. Helen spent many successful years at Aegon UK, where her roles included Director of Banks, Partnerships Director and Head of International Sales. During her tenure, Helen was highly regarded for her astute commercial acumen coupled with her ability to develop key distribution partnerships, optimise new business volumes and nurture new talent. Helen was appointed Chief Pensions Officer to the Universities Superannuation Scheme on 1 April 2019, where she has Executive responsibility for Policy, Strategy, Marketing Communications, Change, Digital Transformation and Pension Operations.

Other appointments: Previous roles held by Helen include Commercial Director at Fintech Adviser firm True Potential and Business Development Director with Auto-enrolment specialist, Now Pensions. Helen is also a former Trustee of Edinburgh Young Careers charity.

Andy ChapmanACII, APFS - Chief Executive (Executive)

I

Appointed: March 2008

Experience: Andy was appointed Chief Executive in March 2008, following the transfer of engagements from Pioneer Friendly Society, having been the Chief Executive at Pioneer since September 2005. He joined Pioneer having previously been Group Director at Liverpool Victoria Friendly Society and Managing Director at Permanent Insurance. Andy is the former Chairman of the Board of the Association of Financial Mutuals (AFM), the trade body which represents mutual insurers, friendly societies and other financial mutuals in the UK, having been on the Board for nine years and Chairman since 2016-2019. In 2017, Andy was appointed to the Financial Conduct Authority Smaller Business Practitioner Panel, which represents the interests of practitioners of firms of small or medium size within their sector across the range of regulated activities as regulated by the FCA. He also sits on the Health Committee of the Association of British Insurers (ABI). The ABI is the voice of insurance, representing the general insurance, investment and long-term savings industry.

Other appointments: He is currently Chairman of the Northbrook Community Trust, a charity set up to fund the provision of education and training (including support and accommodation) for any child or young person in Devon.

John Gunn BSc, FFA - Finance Director (Executive)

GRC

Appointed: April 2019

Experience: John joined the society as Chief Actuary and Chief Risk Officer in February 2017 and was appointed to the Board as Finance Director in April 2019. John has spent his entire career in Life and Health insurance, joining Scottish Life immediately on graduation from Heriot Watt University. After qualifying as an Actuary in 2004, he spent 10 years working for Royal London’s protection businesses in the UK and Ireland in a variety of roles including Head of Pricing, Head of Actuarial and Head of Products. Prior to joining The Exeter, John then worked at Scottish Widows and as General Manager at Omnilife.

In his role at The Exeter, John has responsibility for the actuarial, management information and finance teams.

Steve Bryan BA - Director of Distribution and Marketing (Executive)

Appointed: July 2017

Experience: Steve joined the Board of the Society in July 2017 as Distribution and Marketing Director. In his role at The Exeter, Steve is responsible for sales, marketing, proposition development and relationship management.

Steve has spent his entire career in the Financial Services sector, starting out on the graduate training scheme of Lloyds bank, having graduated from the University of Leeds. Subsequently, a distinguished 20-year tenure with Legal & General followed in a variety of roles across the General Insurance and Protection divisions, culminating in Steve heading up Intermediary distribution across both divisions. Steve brings to The Exeter a wealth of experience across protection, General Insurance, Mortgage and Healthcare markets.

Chris Pollard - Chief Operating Officer (Executive)

Appointed: April 2019

Experience: Chris has worked in financial services for over 30 years, combining technical expertise within underwriting and claims disciplines, alongside broad operational and service management skills. Chris was first appointed Chief Underwriter with Skandia in 1994 before assuming responsibilities for new business services. In 2007 Chris joined Bupa Health Assurance leading the underwriting, claims and customer services teams, and played a key role developing the Friends Life protection business until successful acquisition by Aviva. In 2015 he set up his business delivering specialist consultancy skills to numerous firms, including St James’s Place, Pacific Life re and Ernst & Young.

In his role at The Exeter, Chris has responsibility for operations, underwriting, claims and the change office.

Professor Willie HamiltonCBE, MD, BSc, FRCP, FRCGP - Medical Director (Executive)

Appointed: April 2005

Experience: Willie qualified in medicine in 1982, and has a research career on improving diagnosis, particularly that of cancer. He is the professor of Primary Care Diagnostics at the University of Exeter Medical School, where he heads the Discovery research group, with over £35 million total research funding, and nearly 300 publications. His main research topic is improving the diagnosis of cancer, both by identifying which patients are most at risk, and now studying which tests are the best to offer.

Willie has received several accolades during his distinguished career. He has won Research Paper of the Year twice. He has also written two textbooks, one on orthopaedics and the second on cancer, the latter winning a British Medical Association prize. He was the clinical lead for a NICE (National Institute for Health and Care Excellence) guideline NG12, on investigation of suspected cancer, and sits on several Department of Health Committees relevant to cancer. He was awarded a CBE in the 2019 New Years’ Honours list for 'services to improving early cancer diagnosis'.